Shipping Policy – MyHerbHeaven

At MyHerbHeaven, we are committed to delivering your herbal products quickly, safely, and efficiently across the UAE. Please review the following shipping guidelines to understand our process:

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1. Order Processing Time

All orders are processed within 1–2 business days after your purchase is confirmed. Orders placed on weekends or UAE public holidays will be processed on the next working day.

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2. Shipping Time

After dispatch, deliveries typically take 2–4 business days, depending on your location and the courier’s schedule. Please note that delivery times may vary due to external factors beyond our control (e.g., weather, courier delays).

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3. Shipping Coverage

Currently, we ship only within Pakistan. We are working on expanding our reach to international destinations in the near future—stay tuned for updates!

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4. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately at myherbheaven777@gmail.com. Our support team will work quickly to resolve the issue and ensure you are satisfied.

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5. Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order. MyHerbHeaven will not be held responsible for delivery problems caused by incorrect or incomplete address information.

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6. Returns & Exchanges

For return and refund inquiries, please refer to our full Refund Policy for complete details and instructions.